Product key already in use microsoft office

I'm from Indonesia and I bought my product from one of the Challenger outlets. Please try the following steps to check if this product key has been associated with another Microsoft account:. Best Regards, Winnie Liang Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf microsoft.

Click here to learn more. Visit the dedicated forum to share , explore and talk to experts about Microsoft Teams. Office Office Exchange Server. Office product keys must be redeemed in the country or region where they are purchased.

If you need assistance, contact Microsoft support. This can also happen if you try to extend the duration of your current Microsoft subscription with a product key that was purchased in a different country or region than the one originally used to start your subscription.

For example, you set up your Office subscription in China with a product key purchased there and you then purchase a product key in the United States, and attempt to extend your Office subscription with it. In this scenario, you can either redeem the new key to a different Microsoft account or you can wait until your subscription expires at least a day after the expiry date to use the new key with the same Microsoft account. Most Microsoft products use a character product key.

Here are some common things that can happen:. These product keys are normally for Microsoft Windows. Using on Microsoft for business product key. These product keys are entered in a different location. For help, see Enter your product key for Office for business. Using the product key provided by a school or organization.

If your school or organization has a volume license agreement for Office, then you are using a different version of Office that uses volume license keys. See Activate volume editions of Office for more information. Tip: If you bought Office from an online retailer and received a confirmation email, try copying and pasting the product key from this email instead of typing it. The product key must be activated by the retailer before you can use it.

To resolve the issue, go back to the store where you purchased Office and have them activate the product key. You'll see this message if you try to extend the amount of time on your Microsoft subscription past 5 years. Your Microsoft account can have only one Microsoft Family subscription associated with it. If you use the same Microsoft account to buy or redeem multiple Microsoft subscriptions, you extend the amount of time for your subscription, up to a maximum of 5 years.

This doesn't increase the number of Office devices you can be signed in to or increase the amount of online storage that's available with the subscription. For more information, see What happens if I add another Office for home subscription plan to my account? Upgrade to the latest version. Troubleshoot and uninstall. You just bought Office Where do I enter my new product key?

My new Windows 10 PC came with Office but I can't find a product key I bought a product key card but there's no key on it. You're using Office Office prompting me for a product key Do I need a product key to reinstall Office? View your product key Can I view my product key in Office? Get help with your product key Can I buy a product key? I lost or damaged my product key My Office product key isn't working Contact support about my product key.

If you bought a new, never used product key If you have a new, never used product key, go to www. If you bought Office through the Microsoft Store If you bought Office through the Microsoft Store, you can enter your product key there. Select Install Office again in the window where the product key appears. Start any Office app, such as Word, Visio, or Project, depending on your purchase. Sign in to install Office Bookmark the site below so you always know where to go to install Office.

Sign in to activate Office If an Office app prompts you to activate, sign in with your Microsoft account instead of a product key. Use the right Microsoft account Make sure you sign in with the Microsoft account that you used to buy Office.

Here's how to view your product key in the Microsoft Store: Go to www. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve?

Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. In the Search Programs and Features box upper-right corner of Programs and Features , search for the word office. If more than one version appears, right-click the version you aren't using and select Uninstall. If only one version is listed, you can go to Step 3: Check your Microsoft subscription status. If Office still won't activate, try running an online repair as described in Repair an Office application to fix up the remaining install of Office.

If you still can't activate, proceed to the next step. If you have an Microsoft for home subscription, let's make sure it's still active and renew your subscription, if necessary. If you don't have Microsoft , you can skip to Step 4: Troubleshoot Office activation. If prompted, choose Sign in and enter the Microsoft account email and password associated with your Microsoft subscription.

Review the details under the Subscriptions heading or Cancelled subscriptions heading. If your subscription has expired, you can renew it by following the steps in Renew Microsoft Family. After you renew your subscription, you can restart your Office apps as needed. If Office still won't activate, continue to the next step.

Select your browser from the drop-down list to see how to save and then start the Microsoft Support and Recovery Assistant. In the upper-right browser window, select Show all downloads. The Application Install dialog box opens. Select Install to start the installation. The Microsoft Support and Recovery Assistant opens in a new window. Select I agree to accept the Microsoft Services Agreement.

If you've tried the earlier troubleshooting steps and Office is still unlicensed, you can troubleshoot activation failures yourself. Check your computer's date, time, and time zone. Run Office as administrator. Update Office. Check your firewall. Check your antivirus software. Check your proxy settings. If these settings aren't correct, Office activation might fail.

Follow the steps below for your operating system. Select Set time automatically and, if shown, Set time zone automatically. If you don't have the option to set the time zone automatically, make sure your local time zone is shown in Time zone.

If the date or time is wrong, select Change date and time and correct the date and time settings. If the time zone is wrong, select Change time zone and select your local time zone. Tip: In Windows 7, you can synchronize your computer clock with an Internet time server to keep the computer clock up to date. To do this, select the date or time in the bottom right-hand corner of your screen, and then select Change date and time settings.